Refund Policy

1. Subscription Cancellation

Users may cancel their subscription at any time through the account settings, billing portal, or the designated cancellation procedure.

After cancellation, access to paid features will remain available until the end of the already paid billing period.

2. Refund Eligibility

QuantWin is a digital SaaS product that provides immediate access to trade journaling, historical performance review, dashboard, and analysis support tools.

Because access is granted immediately after subscription activation, payments are generally non-refundable unless otherwise required by applicable law.

3. Free Trial

If a free trial is offered, users may cancel during the trial period to avoid being charged at the end of the trial.

Trial terms, billing timing, and plan details are displayed on the pricing page or during checkout.

4. Duplicate Charges or Billing Errors

If you believe you were charged incorrectly, charged multiple times, or experienced a billing issue, please contact support as soon as possible.

Verified billing errors may be reviewed individually and corrected where appropriate.

5. Contact

For billing, cancellation, or refund inquiries, please contact:

support@quantwin.io

6. Important Notice

QuantWin provides trade journaling, historical performance review, and analysis support tools only.

QuantWin does not provide investment advice, trading signals, brokerage services, trade execution, financial product recommendations, or guarantees of profitability or trading outcomes.

All trading decisions and risk management remain the sole responsibility of the user.